Troubleshooting Techniques Most computer hardware is within the computer and can't be seen by ordinary users. You will find a high number of PC computer hardware devices such as Hard disk drive, CD-ROM, RAM, Motherboard, Monitor, printer, peripheral devices and other such components hidden behind the computer case. The most basic step in troubleshooting would be to type out the computer hardware and software issues. It is then possible to use the event viewer utility in the Windows operating methods to recognize the nature and cause of the computer hardware or software issue. You can also determine the computer hardware issues by identifying the first start-up beeps which can contain an underlying message which helps figure out technicians what might be wrong with the system. The first beep, when a computer boots up, proves the existence of an error. After this, the BIOS of this machine and the computer hardware is busy and the system doesn't begin to initialize